Free Shipping for orders over $180 unless bulky goods shipping applies.

Standard shipping for orders under 5kg and under $180 is a flat $10 fee. 

Heavy good shipping (applies to limited stock) for large, bulky or heavy items, a $15 shipping fee will still apply regardless of order price.

Your order will be packed in 1-2 working days, and have a delivery estimate of 3-4 working days. Please note Western Australia and Tasmania may take longer. Delivery times will change at peak times of year - Christmas and Easter.

Please note Terrific Scientific is not responsible for items lost or undelivered while in transit. If you are worried about this please email terrificscientific@gmail.com before you order, so we can organise insuring your package. Lost or undelivered items will not be replaced or refunded. 

Pick Up

You can choose to pick up at our stores in Annandale, NSW or Summer Hill, NSW, just select this option at checkout. We will take 1-2 working days to pack your order. Once your order is ready we'll send you a notification. Please collect your order within 7 days from notification.

Address for pick up:

Terrific Scientific - 51 Booth Street, Annandale NSW, 2038

OR

Monkey Puzzle Toys - 111 Smith Street, Summer Hill NSW, 2130

All orders will automatically be set for pick up at our Terrific Scientific in Annandale. However, if you would like to pick up at Monkey Puzzle in Summer Hill, please specify in the notes at checkout. See our opening hours here (Annandale) or here (Summer Hill).

Shipping - International

Please contact terrificscientific@gmail.com for a quote if you'd like to ship internationally.

Returns

We are sure that you will love your purchase from Terrific Scientific, however, if for any reason you don’t, please see below for our returns policy.

We take great pride in the products we select, brands we work and the delivery methods used. If for any reason you are not happy please contact us as soon as possible - we need to be notified within 7 days of you receiving the goods. If the product is faulty we will gladly replace the product and cover your return shipping.

Email us at terrificscientific@gmail.com to request a return/exchange, we are a friendly bunch!

Please note that Terrific Scientific is not responsible for transit costs for returned items - these are at the customer’s expense unless a product is faulty. We recommend all returns be sent via tracked postage as we are not responsible for items lost or undelivered.